Reset Password

How do I access my account?

URL: www.alumni.sju.edu  

Simply input your Saint Joseph's ID number and your primary email address into the registration screen. You will then be prompted to create a user name and password for future logins.

 

What is my user name and password?

Your user name is your primary email address on file. Your password is your SJU ID, which can be located on the mailing label of your SJU Magazine, your Alumni Association promotional mailer, or can be obtained through mySJU. You will be prompted to change this once logged into the system.

 

How and why do I need to register?

For security purposes, all alumni are required to register in order to obtain access to the portal. This can be done online by following the register link in the login box on the upper right side of the Alumni Association Online Community homepage. This utility activates your Saint Joseph's account, provides you with your user name, and allows you to set your password. Follow the step-by-step instructions in order to register. Once logged in you will be able to join alumni groups, register for events, search the alumni directory, and access alumni-specific information.

 

What if I don't know my SJU ID number?

Your SJU ID number can be found on the label of many university mailings, including the SJU Magazine. If you do not have access to a recent mailing featuring your SJU ID, you can request it by filling out the form located on the Contact Us page and clicking the "I Need My ID" checkbox. A member of the alumni relations staff will review your request, update your record, and respond to you within two business days to provide you with your ID number or ask for further verification.

 

I tried to register, but was unable to access the Alumni Association Online Community. What's wrong?

If you submit accurate information, but are unable to register through the portal, most likely your information does not match the data we currently have on record. To proceed, you will need to contact the Office of Alumni Relations by clicking on the adjacent link in order to update your University record. A member of the Alumni Relations staff will update your record and respond to you within two business days requesting that you attempt to login again. For security purposes, our staff may request additional information for verification.

 

What if I have already registered, but I can’t remember my user name or password?

If you have forgotten your user name or password, select the link for "forget password?" on the login page. If your account already exists you will be asked to change your password and verify your security question. You need to know your SJU ID to change your password. Passwords must contain numbers and letters and must be six or more characters in length.

 

How do I change my password?

If you want to change or reset your password, select the link for "forgot password?" on the login page. You will be asked to change your password and verify your security question. You need to know your Saint Joseph's user ID to change your password. Passwords must contain both numbers and letters and must be between six and eight characters in length.

 

How do I change my personal security question?

You may change your personal security question at any time by clicking on the Manage Computer Profile link located under the Manage Alumni Profile Section on the upper-right side of your screen.

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